A customer of troubled Queensland-based builder Stroud Homes was asked to write a positive review in exchange for the company dropping a claim for $50,000 in “damages”.
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Troubled national building firm Stroud Homes demanded a customer write a positive review about the company in return for it waiving $50,0000 in additional charges.
The Brisbane-based company is under fire for demanding tens of thousands of additional dollars from hundreds of clients in order to complete their homes, blaming unprecedented increases in the cost of building supplies.
In an email seen by News Corp, a Stroud franchise manager in Brisbane told the customer that in order to avoid a “delay damage claims” on their uncompleted home they should sign a “non-disclosure document … and write a positive review of the home and post it on sites of our request.”
“Not paying the delay damages and continuing to be in substantial breach of the contract .. would lead to significant additional costs (more than 50K) … and would have implications on the warranties of your home as we will be unable to finish the project.”