By NSW investigative reporter Amy Greenbank ABC.net.au
Posted 15h ago15 hours ago, updated 12h ago
Metricon, the country's biggest home builder, will be investigated by NSW Fair Trading after a recent surge in complaints.
Key points:
- The NSW watchdog will look into Australia's biggest home builder
- Metricon has admitted to using non-disclosure agreements on some customers
- The company says it takes the quality of its work very seriously
It follows revelations Metricon has been terminating fixed-price contracts and withholding commission fees from some of its agents.
More than 60 complaints have been lodged with Fair Trading since March, with Metricon listed on the regulator's complaints register — which was updated late Thursday — for the last four consecutive months.
The register identifies companies that receive 10 or more complaints in a month.
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